SETS Italia confidently warranties all of its products to be free of defects in workmanship and material.
Each product carries a two (2) year limited warranty for the frame construction, a two (2) year limited warranty for the leather and fabric covers, a two (2) year limited warranty on the webbing and filling. Any product containing dual power motion is warrantied for two (2) years. Warranty applies to conditions from normal residential usage. Any defects resulting from misuse, accidents, negligence or normal wear will void the above limited warranty.
Defects in workmanship and materials are defined, for the purpose of this warranty, as causing the product to be unsound structurally or mechanically, or altering the appearance of the piece substantially. If a defect is found, immediately discontinue use of the product and contact the place of purchase. Warranties begin from the initial date of purchase from the retail store and must be accompanied with a valid sales receipt and/or proof of purchase.
SETS Italia reserves the right to arrange local repair. Cost of packing and shipping to and from SETS Italia is not covered by this warranty unless expressly arranged by SETS Italia. This warranty is nontransferable. Items purchased as a “floor sample” or “as-is” is not covered under this limited warranty.
Please contact claims@SETSitalia.com with any questions. Thank you.